Senior Communications Manager - Gatwick Airport

Great journeys happen at London Gatwick. Where will your career take you?

The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday.  

This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business.


What is the role?

To lead on Gatwick's media and digital strategy supporting the airport's strategic objectives while protecting our reputation.

Experience in a similar / live operational environments is desirable, with demonstratable experience building, protect and promoting organisation's reputation including through regular engagement with the media and crisis media handling is critical to this role.

Lead development and implementation of communications strategy that supports the business strategy.

Lead on the coordination of consistent external messaging across all corporate channels


What will you do?

  • Lead London Gatwick's Media Relations and Digital teams, including during crisis situations. Proactively promote Gatwick ‘stories' which underpin Gatwick's business objectives
  • Create and develop close working relationships with key national journalists
  • Build/ maintain relationships with airport stakeholders to ensure consistent, timely and joined up communications activity
  • Manage senior relationships internally to ensure information is gathered and messaging is agreed and consistent
  • Manage media engagement for the CEO, Executives and SLT Spokespeople
  • Line management of Media Communications Executive, Digital Communications Executive and on call press office rota
  • Ensure that appropriate processes in place to measure and evaluate the effectiveness of the media communications strategy


Do you have what we're looking for?

  • Degree desirable
  • Comprehensive understanding of the media in all its forms (national, regional and vertical) as well as digital channels
  • Experienced line manager
  • Strong communications planning skills and experience of coordinating high profile campaigns
  • Proven, significant experience of media relations and social media in a fast-paced and challenging regulatory and/or politically sensitive environment.
  • Proven, significant experience of working collaboratively across teams, external stakeholders and channels on integrated communications campaigns
  • Significant knowledge and experience of crisis media handling – demonstrating ability to think on feet and act appropriately under pressure


What's in it for you?

We value our people and reward every employee fairly with a highly competitive package, enhanced by:

  • A discretionary annual bonus,
  • Free staff parking,
  • Discounted rail travel to work,
  • Share matching scheme and more.

We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most.

There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. 

At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible.


What's it like to work at London Gatwick?

At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.

We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.

London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware as part of your application should you require any reasonable adjustments.

Click apply now to start your career journey with London Gatwick.

You can find out more about what it's like to work at London Gatwick, visit our careers site Careers at London Gatwick

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