PR Account Manager - Fusion Media

£36,000 - £40,000 • Fusion Media • UK-Based / Remote

Location: UK-Based / Remote

Salary Guide: £36-£40k (Dependent on experience)

Hours: 37.5 Hours Per Week

Work authorisation: United Kingdom (required)

Fusion is seeking a talented and driven Account Manager with 3–4 years of agency experience to lead some of our exciting accounts. This role is perfect for someone who thrives in an agile agency and is energised by the challenge of coordinating multi-market campaigns.

As Account Manager, you’ll be the central point of contact for clients-ensuring consistency of messaging, smooth coordination between local teams, and high-quality delivery across all territories. You’ll help shape global strategies, adapt them for local market needs, and guide both clients and teams toward best-in-class execution.

This position sits at the heart of our work and requires exceptional communication, leadership, organisation, and stakeholder management. You’ll be comfortable navigating multiple regions, time zones, and cultures while keeping campaigns aligned, clients informed, and deliverables on track.

About Fusion

Fusion Media is a creative marketing & communications agency with a global footprint. Our team is fully remote, with staff based across London and the UK, Paris, Berlin, Amsterdam, and Lisbon.

Fusion specialises in active lifestyle and movement-focused brands and has nearly 20 years of experience delivering PR and marketing for some of the world’s leading names in cycling, sports, outdoors, and mobility.

Remote Work & Team Culture

As a fully remote agency, we’re looking for candidates who are self-motivated, organised, and comfortable working independently. You should be proactive in communicating with colleagues, eager to participate in virtual team meetings, and confident in using digital tools for collaboration.

We value accountability, initiative, and a growth mindset. If you’re passionate about making a difference and excited to be part of a supportive, values-driven team, we’d love to hear from you.

Flexibility and adaptability are important, as the role may require adjusting to shifting priorities, quick turnarounds, and occasional travel at short notice.

Role Responsibilities

Client Management:

• Act as the main contact for global clients, ensuring strong relationships and regular communication.
• Align global campaigns with client goals and agreed KPIs.
• Lead global account meetings, working with senior management to develop strategy and provide updates as needed.
• Handle global media enquiries and coordinate responses with local teams.

Global Strategy & Campaign Execution

• Work with senior management to develop global account strategies and adapt them to local markets.
• Coordinate global press releases and ensure localisation for specific market needs.
• Review and ensure consistency and brand compliance in all content.
• Support and collaborate with local teams to ensure successful campaign execution, as well as reporting back to clients as agreed.

Internal Team Management

• Lead weekly account meetings, both internally and externally.
• Manage the account team to ensure they are aware of tasks and that deadlines are met.
• Monitor project progress for each territory to ensure effective communication between global and local teams.
• Report on client status and project progress.
• Ensure all agendas and notes are being shared with clients in a timely manner.

Media Relations & Crisis Management

• Ensure the account team is building global media relationships and keeping media lists up-to-date.
• Monitor global media coverage and address any emerging issues.
• If issues arise, work with Senior Management at Fusion to support crisis management by ensuring timely and accurate responses across markets.

Quality Control

• Review global PR materials for accuracy.
• Ensure all content is properly localised and vetted before distribution. Ensure countries have their material in the correct format and localised.

Business Development & Reporting

• Lead monthly reporting to ensure the report is delivered on time and all relevant parties are fed in and are client-ready.
• Ensure our reporting and updates include strategic information on the brand and our work.
• Conduct post-meetings and campaign debriefs to identify improvement areas and new opportunities.

Budget Management

• Oversee and manage global client budgets.
• Track spending across markets and resolve budget discrepancies.

Skills & Experience

• 3–4 years’ experience in PR, communications or marketing
• Proven experience managing client relationships and acting as a day-to-day point of contact
• Strong understanding of PR campaign planning, execution, and reporting across multiple markets
• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and regions
• Highly organised, with excellent time management and attention to detail
• Ability to manage multiple projects, deadlines, and stakeholders simultaneously
• Confident coordinating teams across territories and time zones
• Ability to prioritise effectively and stay calm under pressure
• Proactive, solutions-focused mindset
• Comfortable following and improving processes
• Professional, warm, and confident in client interactions

This role is probably not for you if…

• You’re looking for an entry-level position or need extensive training in PR/account management
• You lack hands-on experience managing client accounts in an agency setting
• You’re not comfortable juggling multiple clients, projects, and changing priorities
• You want to work in an office full-time or dislike remote work
• You prefer close supervision and don’t like taking ownership of your work
• You avoid admin tasks like reporting, budgets, or timesheets
• You’re not confident working directly with clients, including challenging them when needed
• You’re unwilling or unable to travel for work

We want this to be a great fit on both sides.

What you’ll get

• Full-time, permanent role in a growing global agency
• 37.5 hours per week, Monday–Friday
• Fully remote working, with the opportunity to work outside the UK for periods of time (in line with remote working policy)
• Clear expectations, autonomy, and trust
• A supportive, people-first team culture
• Exposure to a wide range of clients and campaigns
• Opportunity to develop your skills as the business grows

This role is remote, but the successful candidate must be UK-based and will be required to travel for media meetings, client meetings, and trade shows both within the UK and internationally.

TO APPLY: Please submit your CV, with a short cover letter explaining your experience and why this role is a good fit, to hireme@fusion-media.co.uk

Shortlisted candidates will be invited to complete a short task as part of the next stage. UK residents only. Due to the volume of applications, we’ll only contact shortlisted candidates, but we genuinely appreciate every application.