£30,316 pro rata • The Glasshouse International Centre for Music • Gateshead, Tyne & Wear
Deadline for applications: 12 noon, Friday 13th February 2026
Reports to: Senior Communications Manager
Location: The Glasshouse International Centre for Music
Working hours: 22.5 hours per week/ 3 days per week
Salary: £30,316 (pro rata per annum £18,942) SCP 29
About The Glasshouse International Centre For Music
We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.
Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons.
About You
Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running.
Why this role matters
This is an exciting moment for The Glasshouse. With a growing programme of gigs and concerts, conferences and a major fundraising campaign ahead, this role will play a key part in shaping how our story is told.
You’ll have real responsibility, strong support and the chance to make a visible impact in an organisation that believes in the power of music and culture to change lives.
You’ll Bring
- Solid experience in a media relations or PR role, either in-house or agency-side.
- A strong news sense, with a track record of developing stories and securing coverage.
- Excellent written and verbal communication skills, with the ability to write engaging, on-brand press materials that reflect The Glasshouse’s tone of voice and values.
- Confidence working directly with journalists and acting as a main press contact, including in fast-paced or sensitive situations.
- Experience briefing and supporting senior spokespeople.
- Strong journalist relationships and pitching experience.
- Experience managing press visits, interviews, events or filming.
- Strong organisation skills and the ability to juggle priorities and deadlines.
- A collaborative approach and comfortable working across teams and with external partners.
- Experience working on PR activity involving external partners or multi-stakeholder projects, with an understanding of how to manage shared stories, approvals and relationships.
- A proactive mindset, with the confidence to take ownership and make decisions.
- An interest in (or enthusiasm for learning about) music, arts, culture and the charity sector.
Experience of working in the arts, culture or third sector is desirable but not essential, what matters most is your ability to tell compelling stories and build positive media relationships.
You’ll Be Responsible For:
Media relations and storytelling
- Taking responsibility for day-to-day media relations at The Glasshouse, with a particular focus on regional press and targeted national opportunities.
- Researching, writing and distributing press releases, pitches and media materials, turning ideas and activity into clear, compelling coverage.
- Proactively identifying, developing and pitching interviews, features and newsworthy stories, working closely with our PR agency (Premier) on national and strategic opportunities, across all areas of the organisation including concerts, gigs, education, artist development, conferences and fundraising.
- Delivering PR activity for events, projects and partnerships that take place both at The Glasshouse and off-site, working confidently with external partners, venues and stakeholders to manage messaging, approvals and media relationships.
- Building and maintaining strong relationships with journalists across regional, national, trade and broadcast media.
- Identifying and supporting broadcast and opinion-led opportunities, including TV, radio, podcasts and first-person comment where appropriate.
Planning and campaign delivery
- Working closely with our PR agency (Premier) to deliver joined-up media activity, with a clear split between national/strategic and regional storytelling.
- Working with the Senior Communications Manager and PR agency to plan media activity around key organisational moments, announcements and campaigns, ensuring the right stories land at the right time.
- Providing dedicated PR support to Conferences & Events and the Development team, including the public launch of our major fundraising campaign in 2026.
- Leading PR support for fundraising campaigns, showing the impact of our work and the difference supporters make. Working with colleagues to publicise fundraising initiatives, partnerships and appeals, including joint media activity with corporate partners and stakeholders.
- Supporting press activity around food, drink, retail and The Glasshouse as a destination, including Gateshead Quays.
Managing enquiries and spokespeople
- Managing media enquiries and coordinating press visits, interviews, broadcasts, photocalls and filming.
- Briefing and supporting senior spokespeople, including the Chief Executive and Directors, for media interviews.
- Supporting senior leaders to contribute to wider sector conversations through media commentary, interviews and opinion pieces.
- Supporting crisis or sensitive communications alongside the Senior Communications Manager and wider leadership team.
Insight and leadership support
- Monitoring, evaluating and reporting on media coverage and impact, sharing insight to strengthen future activity.
- Providing practical PR advice to teams across The Glasshouse helping shape messaging, identify opportunities and set expectations.
- Collaborating closely with Marketing and Digital colleagues to ensure joined-up campaigns.
- Representing The Glasshouse at relevant external events and meetings.
- Deputising for the Senior Communications Manager when required.
But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in.
Our commitment to your development
At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So, you’ll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it.
This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.
Diversity, Equality, and Inclusion
At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves.
Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you’ve faced.
For example, we would love to hear from you if you:
- Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
- Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
- Grew up in a family receiving Universal Credit or state benefits
- Have ever lived in council or social housing or been on the housing register
- Have ever lived in sheltered accommodation or experienced homelessness
- Experienced being in care at any point in your life
- Have been a refugee or asylum seeker
- Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism
- These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
- We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age, disability or any other protected characteristic as outlined in the Equality Act 2010.
Safeguarding children, young people and adults at risk
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. This position is eligible for an Enhanced DBS with a check of the Children’s / Adult’s Barred List.
Right to Work
We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment.
Closing date for applications: 12 noon, Friday 13th February 2026
Interview date: Thursday 26th February 2026
We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine, so if you have any questions about the role or the application process, please contact Lois, People Coordinator at recruitment@theglasshouseicm.org
MORE INFORMATION / APPLY
Photo: David Tiernan