Group Head of Communications - MJMK Restaurants

MJMK is driven by a passion for creating unforgettable experiences for every guest. We believe in the power of genuine hospitality and the joy of sharing exceptional food, drink, and meaningful moments in beautifully designed spaces. With 5 new openings planned this year, including 2 new concepts, this is an exciting time to join MJMK Restaurants

Salary: £70 - 90k (subject to experience)

Location: Based 5 days a week in our London office, near Oxford Circus Tube

The Role

The Head of Communications role presents a unique opportunity to shape, lead, and bring the brands narratives consistently, creatively, and credibly in consumers’ everyday lives through strategic communications and compelling storytelling. This position will own the brand narrative and key messaging, ensuring a cohesive and impactful presence across all media and social platforms, aligned with broader business objectives. The role combines strategic leadership with hands-on management of agencies and close collaboration with senior stakeholders.

Key Responsibilities

  • Drafting and leading on communications strategy and timelines by brand
  • Lead external communications through tailored media outreach
  • Partner with Marketing to deliver integrated campaigns across social, PR, paid
  • media, CRM, and in-restaurant channels
  • Develop communications strategies to support menu launches, promotional
  • concepts, openings and brand campaigns
  • Write and distribute press releases
  • Overseeing press-led events and launches
  • Act as senior lead for crisis and issues management
  • Work closely and collaboratively with the Operations teams ensuring clear
  • communication
  • Define and lead a bold, consumer-first social media strategy that drives
  • relevance, engagement, and advocacy
  • Oversee always-on content, reactive social, and trend-led moments across
  • platforms such as Instagram, TikTok, X, and emerging channels
  • Ongoing monitoring of target publications and channels to identify opportunities
  • Implement procedure for community management, social listening, and realtime
  • engagement with customers
  • Develop for each brand key influencer and ambassador strategies aligned with
  • brand values and growth goals
  • Lead social-first and creator-led activations that drive awareness and visits
  • Identify key partnerships, negotiate and manage the relationships aligned to
  • objectives and KPI’s
  • On a project basis brief and manage PR and social agencies to deliver best-inclass
  • output
  • Set clear objectives and KPIs for all channels and campaigns including
  • engagement, reach, sentiment, and impact on footfall/sales
  • Use insights from social listening, reviews, and customer feedback to inform
  • strategy and decision-making
  • Regularly report performance and recommendations to senior leadership

Skills & Experience

  • Significant experience in consumer brand communications, ideally within food,
  • hospitality, or lifestyle sectors
  • Knowledge of the key media titles, journalists, and influencers shaping the food,
  • lifestyle, and consumer landscape, with established relationships
  • Deep understanding of social platforms, creator culture, and food-led content
  • Proven experience leading agencies
  • Excellent storytelling, copywriting, and brand guardianship skills
  • Commercial mindset with understanding of how communications drives visits
  • and revenue
  • Minimum of 8 years experience in a communications role
  • Well presented with excellent verbal and written communication skills

What we offer

  • 50% staff discount across all MJMK restaurants
  • Enhanced maternity and paternity pay, after your first year with us
  • 28 days holiday inclusive of Bank Holidays
  • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling
  • An enhanced pension plan after five years with us
  • Referral bonus

About MJMK Restaurants

MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World’s 50 Best Restaurants.

In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star.

In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.

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