Communications Manager - V&A

£35,000 - £41,000 • V&A • Stratford, London

We're looking for a brilliant and experienced Communications Manager to join our friendly and hard-working Communications team.

Working with the Senior Communications Manager, V&A East + Young V&A, you’ll develop + manage innovative PR campaigns for the V&A’s family of sites. With a big focus on V&A East Museum and V&A East Storehouse, you’ll play a pivotal role in shaping and delivering V&A East Museum’s launch PR campaign, and the campaign for our first exhibition, The Music is Black: A British Story. You’ll also work on Young V&A in Bethnal Green and with colleagues in the Communications team working across the V&A’s family of museums.

Using audience insights and taking a creative and collaborative approach, you’ll work seamlessly with the V&A’s Communications, Marketing, Social Media, and Digital teams, and key stakeholders, to shape integrated campaigns that build our audiences and reputation, drive brand awareness and generate stand-out media coverage.

• PR Strategy: Develop and deliver PR/Communications strategies across the full spectrum of media, managing all aspects, leveraging partnership opportunities + sponsor relations.

• Media Liaison / Network Development: Continually develop + maintain excellent contacts across a broad spectrum of international, national and local media with focus on target audiences.

• Stakeholder Management: Develop relationships + liaise with key stakeholders to shape and implement PR initiatives, including East Bank partners, project stakeholders, donors, and sponsors. Manage appointed PR agencies, temporary staff/volunteers as required.

• Line Management: Line manage the Communications Assistant, overseeing + prioritising their workload, training, welfare and performance management.

What we are looking for:

• Curious + culturally engaged, up to date with trends / developments in the communications, digital + cultural space.

• Positive problem-solver + passionate about arts, culture + using communications to engage new audiences.

• Experienced manager working in PR/Communications + delivering insights-led, highimpact PR campaigns and activations across print, digital + social media.

• A strong copywriter/storyteller with a high standard of written English.

• Detailed knowledge of the media landscape + excellent media relations skills across arts, news, consumer + broadcast.

• Organised, results driven + confident communicator with interpersonal and consultative skills

• Ability to communicate, present, negotiate + influence.

• Some influencer engagement experience or brand/media partnerships experience.

• Understands the local context + V&A East’s target audiences.

• Shares our values.

• We are looking for someone with transferrable skills + experience in delivering high-impact PR campaigns + launches. Doesn’t necessarily need a museum background.

What we offer you:

• 29 days of holiday + public holidays each year

• 5.5% employee pension contribution, 10% employer pension contribution (post-probation) • Life assurance scheme (to value of 4 x annual salary)

• Family-friendly policies e.g. enhanced maternity + paid carers leave

• Free sanitary products for all employees across our sites

• Free entrance to many major museums and exhibitions

• Benefits platform offering discounts at major retailers

& many more

Full job description and list of benefits on our website

Applications close: 17:00 Sunday 29 June 2025

Interviews: W/C 14 or 21 July 2025