£25,000 - £33,000 • GIG Health • London
£25k-£33k salary range depending on experience
(Years experience: 1+ years of managing accounts in agency environment)
GIG Health is a 24-strong creative agency specialising in telling stories that improve people’s health. It might be a massive disease awareness campaign for big pharma or a small conference stand for a biotech start-up, but everything we do is about improving human health. We love knowing that our work, when we do it right, is improving the lives of people we’ll never meet.
Our client management team is now looking to grow their ranks with the addition of a proactive and personable Account Executive who’s as passionate as we are about helping people live more healthily.
With the help of GIG’s famously friendly account staff, our 30+ clients are connected to our in-house expertise in strategy and messaging, and our ten years’ of experience creating work across branding, design, animation, live action video, and a huge variety of digital services.
The account staff are the small-but-growing team is the team that holds it all together. They make sure GIG finds the balance between being positive and can-do, with holding the line when we need to be the “experts in the room”.
By growing our account team we are allowing for a forward looking, more thorough department that takes care of client service excellence from end to end, making sure everything from day-to-day management to long term relationship building is taken care of, leading to organic growth.
The successful applicant will work across all of our departments, across many functions and communication channels, and be the first contact for multiple client accounts. They will be excellent at maintaining positive, productive working relationships outside and inside GIG’s walls.
This is a full-time role based primarily in our office in Farringdon, with the option to work from home up to two days a week. Please do not apply to this role if you’re seeking a work-from-home-only position. Our office is located on the 3rd floor of a building, reachable via steps to the front door and a lift. We seek and encourage applicants from all backgrounds to ensure we get the best talent on our team.
As an account executive, you'll:
- Attend client briefings to discuss and identify their requirements
- Support the account directors in presenting campaign ideas and budget proposals to the client
- Organise and attend internal and client meetings, recording actions and follow-ups
- Help brief the creative teams, and assist in the development of strategies
- Liaise with, and act as the link between, the client and the agency by maintaining regular contact with both
- Ensure effective communication and coordination across all teams involved in the project
- Manage internal timelines and help ensure that projects are delivered on time and within budget
- Monitor campaign progress and manage related administrative tasks
- Help present creative work to clients for review, approval or amendments, where appropriate
- Support with managing campaign budgets, tracking costs and preparing estimates and invoices
- Write and distribute client contact reports and meeting notes
- Assist with new business proposals and presentations to help the agency secure new clients.
What we need:
- 1+ years of managing accounts in agency environment
- Excellent oral and written communication skills
- Interest in learning about and getting stuck into our clients’ areas of business, from product promotion to disease awareness, to internal communications
- Excellent organisational skills, with the ability to keep on top of many different projects at once
- Super attention to detail
- A people person who can read the room and adapt their style to whoever’s in it
- Curious in nature and always keen to learn
- A confident, proactive, and results-focused individual who can work independently and as part of a team.
- Good time management skills
Qualifications:
Although this area of work is open to graduates from any discipline, a degree in one of the following subjects may be particularly useful:
- Life sciences
- Advertising
- Communications
- Marketing
- Public relations
If you've read this far through the ad we already know you've got the diligence and attention to detail we need, and we invite you to put "THOROUGH" in capital letters somewhere in your cover note to us. Nearer the top is probably wise.
Please send a cover letter and CV in the first instance to Annanya (annanya@gig.health) and Ailsa (ailsa@gig.health) - any application that lacks either element will have to be discarded.
Successful applicants will be invited to a 1-hour interview (face to face in London/Exmouth Market if possible, virtual if necessary). At this interview we can show you some of our work, find out more about one another, and take it from there.
We look forward to hearing from you.
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