Hello there, dearest reader. How are we all doing? Another hectic week in comms land with lots to talk about. Let’s quit the small talk and get about it!
M&S CEO Machin has a comms rival in Sainsbury's boss Simon Roberts
Regular
readers will know that Stuart Machin, of M&S CEO fame, has me as
his number one comms superfan. There is now a rival
for my supermarket comms heart.
Last
week, Sainsbury’s comms team unleashed its PR secret weapon, CEO Simon
Roberts. He did a walking-and-talking results update video that landed
brilliantly with the business and industry press. It always helps when
the results that you are talking about are positive, but overall, it
looks like Machin may finally have a credible supermarket-industry comms
rival.
I find the new style of
CEO-video-driven results updates refreshing. The supermarket industry
has had a void for charismatic comms leaders since the Chubby Grocer (a
nickname he gave himself), Lord Mark Price of Waitrose MD fame.
Great work by the comms team to convince Simon Roberts to go with the video-based briefing, it really worked and, dare I say it, along with its bonza results, gave the brand a new lease of PR life. Worthy winners of the first Good PR of the week.
BBC provides Trump with the global distraction open-goal that he needed
Oh
BBC, how I love you, but how I also cringe at some of the scrapes that
you get yourself into. This very columnist was in demand across the BBC
news network this week, talking about the impact of the Panorama video
editing drama.
I can’t have been
the only person in PR land who was taken aback by the revelations. It
just isn’t very BBC, is it? Of course, it has blown up into a global
story, but it has also provided Trump with the perfect opportunity to
use it as a media distraction from his wider car-crash of a tenure as
president of the most powerful country in the world.
The
BBC interviews that I took part in were sombre affairs. The
interviewers wanted to know if I thought this would damage the
relationship and trust that the muggles have in the BBC news output. My
opinion is that there will undoubtedly be a short-term blip, but longer
term, the BBC will retain its spot as the most trusted source of
information by the great unwashed.
The
next time there is snow and us parents are praying for the schools to
be closed to give us an extra hour in bed, we will all turn to the BBC
local newsrooms. The next time there is a huge societal news moment, the
BBC will gently and respectfully guide us all through it.
In times like this, especially through the lens of crisis communications management, I always think it is important to look at who your biggest detractors are and why they could be motivated to put the boot in. Consider this for one moment in relation to the BBC, and I think you can see why I think they will be just fine. Still, they get the first Bad PR of the week from me.
Cheaty Manchester pub quiz team destined for Netflix whodunnit
It
feels like not a week goes by without another one of those social
media-driven non-stories being blown onto the national media horizon.
This
week, it is the turn of the Barking Dog pub in Manchester. The landlord
announced on social media that a quiz team had been found cheating. No
big news there. They were caught whispering questions into their smart
watches. They were kicked out of the quiz, but the landlord refused to
publicly out the name of the team.
It
is then alleged that a large-scale whodunnit took place, including a
conversation at a local council meeting. Where will this story end? Who
knows, but I imagine it will result in the Barking Dog ranking number
one in Google and your AI overlord of choice for the term “best pub quiz
in Manchester”. Cynical, me, never!
Great PR for the Barking Dog… comment me your funniest quiz team name, they always make me laugh.
Cheating pub quiz team sparks 'massive whodunnit' https://t.co/XZSgVsDslZ
— BBC North West (@BBCNWT) November 11, 2025
UK adults need to grow up
I
have four kids of varying ages, from one to 15. Yes, I drank too much
and accidentally overbred. Of all the toys they have ever had, I have
only really given any credibility to those of a sporting nature. I am
not into Lego, puzzles, parlour games or collectables. That makes me
sound incredibly miserable; I really am not, I just never saw the
appeal.
Anyway, the UK toy retail
industry report has once again demonstrated how out of touch I truly am
with the muggles. Toy sales are up in the UK, and it is being reported
that one third of all sales are from adults buying things like Lego and
Pokémon cards for themselves. No, really.
The
Toy Retailers Association announced this as part of its annual campaign
to showcase the toys that it believes will be the big hits this
Christmas. I always love this story; similar to the John Lewis ad, I
look out for it every year and see it as the starting pistol of the
Christmas shenanigans.
It is the
opinion of the Toy Retail Association that the rise in adults buying
toys is down to the muggles wanting to try and escape the general car
crash that is going on in the UK right now. Maybe Kier Starmer needs to
buy himself a Lego set to distract himself from the leaky team he
appears to have surrounded himself with? I will let you all decide what
set would work best.
Great campaign by the toy people and a fantastic example of how adding one slight nuance into a historically successful story can give it an extra bit of pizazz.
UK Toy Retailers Association Unveils DreamToys Top 15 Toys - https://t.co/4EtzrBVr9y #StarWars @LEGO_Group @DreamToysUK @toyworldmag #DreamToys2025 pic.twitter.com/LssO0VaBku
— Jedi News (@JediNewsNetwork) November 13, 2025
Team science and Channel 4 team up to kick Hitler in his one ball
I
mean, could we all have lived without knowing that Hitler was allegedly
under-evolved in the genitalia world? I, for one, would answer a
resounding “yes” to that question. Still, Team Science and Channel 4
have secured a mountain of coverage for the airing of a TV show that
looks through the DNA of Hitler and what his likely ailments and health
issues were.
As kids (and maybe
adults), we all sang about his alleged testicle situation, but the rest
of it was new to me. I never for one minute thought that he may have
just had one. I simply thought it was a catchy propaganda ditty that
caught on. You learn something new every day.
As
for the micro element, a step too far in my eyes, but Channel 4 know
better than anyone else that you must give the people what they want.
Great PR for Channel 4, the coverage has been staggering, as was the sheer volume of people who sent me this story for the column, you know me so well!
Got it right or wrong (not about Hitler!), please do let me know. Thanks to Big Al of Scotland for this story spot as ever.
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