Senior Account Manager - Bacchus Agency

PR Senior Account Manager | Travel

Location: London (hybrid working)

Contract Type: Permanent

Salary Range

£45,000-£49,000 (depending on experience)

About Us

Bacchus is a creative agency offering public relations, production, and social media services to inspirational brands across the breadth of the luxury lifestyle sector. Female-founded and headquartered in London, the agency has offices in New York City, Miami, and the GCC, with a global network of partners.

The Opportunity

We are thrilled to present an exciting opportunity for a talented PR Senior Account Manager to join our travel team, working across a portfolio of luxury travel clients. This fast-paced role involves managing client accounts, building strong client relationships, securing standout media coverage, and overseeing the delivery of day-to-day PR activities. You will also be responsible for guiding and supporting junior team members to ensure the smooth running of accounts.

The Skills Required

  • Strong network of travel and lifestyle media contacts; ability to pitch and secure quality coverage
  • Confident in managing client communications, expectations, and strategic planning
  • Able to oversee day-to-day running of accounts, manage timelines, and deliver results against client KPIs
  • Experience guiding and supporting junior team members; ability to delegate effectively and mentor others
  • Excellent writing skills for press releases, pitches, reports, and social media content
  • Extensive knowledge of the travel sector
  • Experience working in a fast-paced communications agency in a travel PR role
  • Strong knowledge of Key Opinion Leaders (KOLs) within the luxury travel and lifestyle industry is essential for this role

Roles & Responsibilities

Public Relations & Influencer Relations

  • Build and maintain strong relationships with top-tier press and influencers through regular communication and meetings
  • Identify media and influencer opportunities aligned with client goals
  • Manage and update media and influencer databases for accuracy
  • Meet monthly KPIs for journalist, influencer, and industry contact meetings
  • Write high-quality press releases, pitches, strategies, and proposals with strong attention to detail
  • Research upcoming media features and identify trends and creative angles
  • Maintain a personal network across relevant industries

Client Management & Relations

  • Develop and maintain excellent client relationships and provide strategic counsel
  • Support Account Director in preparing meeting materials and reports
  • Ensure timely and polished client reporting and communications
  • Act as day-to-day client contact and lead client meetings with support
  • Manage client projects and campaigns, meeting KPIs and budget goals
  • Execute account strategy effectively and resolve issues proactively
  • Stand in for the Account Director as needed

Team Management

  • Communicate regularly and transparently with the Account Director
  • Monitor and support team performance, ensuring deadlines are met
  • Lead team meetings and assist in task delegation and team motivation
  • Provide feedback to Account Director and support team skill development

New Business

  • Contribute to research and preparation of new business presentations and pitches
  • Identify new business opportunities and assist in developing strategies to secure leads
  • Support proposal development and pitch presentations

Benefits

  • 24 days holiday plus UK bank holidays, plus Christmas office shutdown and one additional day's holiday entitlement per year served, capped at five days
  • 10% commission on any fees introduced to the company
  • Discretionary bonus scheme dependent on meeting annual team targets
  • Auto-enrollment in the company's pension scheme
  • Team events including a summer and Christmas party
  • Monthly team drinks and lunches
  • Access to an EAP which offers free counselling sessions
  • Wifi & phone plan contributions
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