|Organiser:||PRmoment training in partnership with the PRCA|
|Cost:||£370.00 excl. VAT|
Description This overview course helps delegates to see that financial understanding is a critical skill for successful, senior account handlers and board directors - not just the FD! It demonstrates graphically how their actions can influence their firm's profitability by more than 100%. It focuses on the key levers that affect agency profitability and how they can be managed to ensure that staff are effective without being over-worked or over-stretched.
It also helps delegates to understand the key factors involved in winning, managing and growing client accounts profitably. It examines the factors affecting client profitability and how to monitor and control them. The session aims to provide senior account handlers with the skills necessary to ensure that their agency is properly paid for the work that it does.
How attendee will benefit Attendees will:
- Be able to optimise their firm's financial performance and maintain profitability even when the unpredictable happens.
- Understand the different ways of managing time and fees to ensure that over-servicing is reduced (or eliminated entirely), and that better time management always leads to greater staff satisfaction and improved morale.
- Be able to manage their clients and accounts effectively to ensure that they optimise profitability and growth opportunities. Their teams will enjoy greater clarity of purpose.
Who should attendThis course is aimed at management level who would like to gain commercial and business management skills.
What attendees will learnThe aim of the course is to provide an overview of the following:
• Strategic and financial planning and forecasting
• Why ‘time' should be your currency not £s….
• Key ratios - what are they and what do they tell you?
• Over-servicing - the root of all evil - and how to kill it!
• Understanding ‘utilisation' and ‘capacity'
• Estimates, quotations and budgets
• Basic accounts, revenue and capital expenditure
• Growing existing clients/accounts - the 9 things we all forget to do!
• Winning new business - establishing a profitable basis
• Client contracts - what's important and what's not
• Negotiating the deal - a simple method to ensure optimum profitability
• Dealing with difficult client contract demands
• Maintaining a client service/profitability balance
Materials Attendees will receive a copy of the full presentation.
About the trainerNeil Backwith is a highly experienced business manager. He is a specialist in agency/consultancy management having spent 10 years as a client and then 22 years with Porter Novelli, rising from account manager to European CEO and global board director. His focus on commercial skills is one which is rare in PR, directly linking agency profitability to strong time management. He is also a trained psychologist, author of the highly acclaimed book ‘Managing Professional Communications Agencies' and a Fellow of the Royal Society of Arts. He received the CIPR ‘Norman Manners' Award for PR Professional of the Year in 2007.
Part of a wider PR qualification program:By partnering with the PRCA, PRmoment is able to plug into the PRCA's PR qualification syllabus. This means that you can to take a systematic approach to your training. Alongside your employer, you can decide what training you require, and work towards a worthwhile and industry recognised qualification. The PRCA has 3 levels of qualification: The Foundation Certificate, The Advanced Certificate and The Diploma. For further information about these courses, please see the PRCA website.
PRmoment.com training is produced in partnership with the