Introduction to Management
Go to PR Training Hub or Social Media Training Hub for full list of training courses.
If you have problems booking this course please call our booking hotline number 01962 832542 or email email@example.com. Our offices are open 9am - 5.30pm Monday to Friday.
Are you new to a management role? If you think you made it at last and now all you have to do is boss people around, you're in for a big surprise.
Management is very hard work. It can be wonderful and it can be hell. It can be wonderful and hell all in the same day.
How will attendees benefit
Attendees will understand:
How to get their teams motivated
How to get excellent performance from their team members
How to use common sense
How to foresee problems and seek solutions
Who should attend
This course is aimed at those new to a management role.
What attendees will learn
This course has practical exercises and regular self-assessment and interaction throughout to keep the delegates focused. It's geared for account managers, campaign managers or newly appointed account directors who would like to learn more about managing and motivating a team or a portfolio of clients.
Claire Walker has run Firefly for 20 years and is accredited CIPR and PRCA trainer. She will help all delegates to write a personal development plan as to how they can improve their skills and understanding to be a better balanced manager.
Attendees will receive 3 individual assessments of their own management style, a hard copy of the slides/workbook, 2 listening skills tests and an assertiveness questionnaire.
About the trainer
Claire founded Firefly Communications in 1988 building an agency that has won numerous PR industry awards, including Consultancy of the Year, and also a variety of national business awards. Under Claire's leadership, Firefly has always had a strong reputation for people development.
Claire is profiled as one of Britain's Top 100 influential business women (Real Business, February 2009).